Privacy Policy

Happy Waves

Last updated: 30 October 2026

1. Introduction

Welcome to Happy Waves!

At Happy Waves, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, use our services, contact us or interact with our business.

We respect your privacy and will always handle your personal information responsibly, transparently and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

Happy Waves is the organisation responsible for handling your personal information.

Business name: Happy Waves
Business address: [Insert business address]
Email address: [Insert contact email]
Website: [Insert website address]

For the purposes of data protection legislation, Happy Waves acts as the data controller of the personal information collected through our business, unless otherwise stated.

3. Information We Collect

We may collect and process the following types of personal information:

• Personal details: Your name, email address, telephone number and postal address.

• Contact information: Information you provide when contacting us or making an enquiry.

• Account information: Login details and account preferences, where applicable.

• Payment information: Payment and billing details when purchasing our products or services. Payment information may be processed securely by third-party payment providers.

• Website information: Your IP address, browser type, device information and website usage data.

• Marketing preferences: Your preferences regarding receiving news, updates, offers and promotions from us.

We only collect information that is relevant and necessary for our business activities.

4. How We Use Your Information

We may use your personal information to:

• Provide and manage our products and services.

• Respond to enquiries and customer requests.

• Process orders, bookings and payments.

• Communicate important updates and information.

• Improve our website, services and customer experience.

• Send marketing communications where we have the appropriate permission or other lawful basis.

• Maintain business records and meet legal obligations.

• Protect our business, customers and website against fraud or misuse.

We will only use your information for legitimate and lawful purposes.

5. Legal Basis for Processing

Under UK data protection legislation, we must have a lawful reason for processing your personal information.

Depending on the circumstances, we may rely on:

• Consent: Where you have given us permission to use your information for a specific purpose.

• Contract: Where processing is necessary to provide a product or service you have requested.

• Legal obligation: Where we are required to process information to comply with the law.

• Legitimate interests: Where processing is necessary for our business interests and does not unfairly affect your rights and freedoms.

6. Sharing Your Information

Happy Waves does not sell your personal information to third parties.

However, we may share relevant information with trusted third parties where necessary to operate our business, including:

• Payment processing providers.

• Website hosting and technical service providers.

• Delivery and fulfilment providers, where applicable.

• Customer support and communication platforms.

• Professional advisers, such as accountants or legal representatives.

• Regulatory authorities or law enforcement agencies where legally required.

Any third parties processing personal information on our behalf must handle it securely and appropriately.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Ensure our website functions correctly.

• Remember your preferences.

• Understand how visitors use our website.

• Improve website performance and functionality.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through our website's cookie settings or your browser settings.

8. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access.

• Loss or theft.

• Accidental disclosure.

• Misuse or alteration.

• Unlawful processing.

Although we take reasonable steps to protect your information, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected.

The length of time we keep your information will depend on the type of information, why we collected it and any applicable legal or regulatory requirements.

When information is no longer required, we will securely delete it or anonymise it.

10. Your Privacy Rights

Under UK data protection legislation, you may have the following rights:

• Right of access: Request a copy of the personal information we hold about you.

• Right to rectification: Ask us to correct inaccurate or incomplete information.

• Right to erasure: Request that we delete your personal information in certain circumstances.

• Right to restrict processing: Ask us to limit how we use your information in certain circumstances.

• Right to data portability: Request your information in a commonly used electronic format in certain circumstances.

• Right to object: Object to certain types of processing, including direct marketing.

• Right to withdraw consent: Withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us using the details provided below.

We will respond to your request in accordance with applicable data protection legislation.

11. Marketing Communications

We may occasionally send you updates, news, offers or promotional information about Happy Waves.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

We will respect your marketing preferences and will not send unwanted marketing communications where consent or another appropriate lawful basis is required.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Please be aware that we are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

13. Children's Privacy

Our services are not knowingly designed to collect personal information from children without appropriate authorisation.

Where our services involve children or are directed towards children, we will take appropriate steps to protect their personal information and comply with applicable data protection requirements.

If you believe a child has provided us with personal information inappropriately, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements or data protection practices.

Any updates will be published on our website, together with the revised date at the top of this policy.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information or wish to exercise your data protection rights, please contact us.

Happy Waves

Email:  happywaveltd@gmail.com

Website: happywaves.co.uk

We are always happy to help and are committed to ensuring your personal information is treated with care and respect.

Thank you for choosing Happy Waves. Your privacy matters to us!